Job IntakeHandyman
First estimate in minutes for handyman jobs
Lights and fans, faucets and toilets, drywall, doors and mounting. Customers answer a few questions on your website, day or night, and add photos. You get a job report by email.
On your website
What your customer sees
A homeowner taps "Get a free estimate" and the chat opens. It asks one question at a time and takes photos straight from the phone camera.
- Chat: Hi! I'm the automated intake assistant for Wynoochee Castor Home Repair. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
- Customer: Swap the dining room light for a new one I bought, and patch two holes in the hallway drywall.
- Chat: Got it. What's the ZIP code where the work would be done?
- Customer: 98031
- Chat: Thanks, that's in the service area. Does the old dining room light work now, and about how high is the ceiling?
- Customer: It works. The ceiling is 8 feet. The holes are about the size of a fist.
- Chat: That helps. If you can, add a photo of the light and the new one in its box, and one of each hole with something nearby for scale. You can add up to 5.
Handyman questions
The questions it asks for handyman jobs
Each trade gets its own question set. These are the ones for handyman work.
- 01
What needs doing
One job or a list: lights, faucets, drywall, doors, mounting and more
- 02
Questions for that kind of job
Lights: a swap or new, ceiling height. Faucets: leaking now. Drywall: size of the damage. Mounting: the item and the wall
- 03
Parts on hand
Whether they bought the fixture, faucet or mount, or you bring it
- 04
Age of the home
A rough year is enough, for example built in the 1970s
- 05
Timing
As soon as possible, in the next few weeks, or just planning
- 06
Photos of each item
From a step back and up close, plus the new part
- 07
Anything urgent
Sparks, a burning smell, a gas smell or water that won’t stop go straight to your phone number
- 08
ZIP code
Checked against your service area before anything else
Photos
Photos it asks for
The chat asks for each photo by name, with a short tip. Customers can add up to 5.
-
The damage, with something for scale
A hole, a crack or a broken part, up close
-
The whole wall or ceiling
From a step back, so the size is clear
-
Doors and hardware
The hinge, latch or the gap that sticks
-
The new part in its box
The fixture, faucet or mount with its size label
The job report
What you get
A job report by email for every request, with the answers, the photos and a suggested range from your price list. The customer sees no price until you approve it.
Swap a dining room light and patch two drywall holes
Urgency: Planned- Customer
- Reese Calder
- Phone
- (555) 010-0112
- [email protected]
- ZIP
- 98031
$150 to $400
Matched: Light fixture, outlet, switch or fan Approve and send to customer The customer sees nothing until you approve.-
Urgency up top
The job in one line, marked Planned or Emergency.
Swap a dining room light and patch two drywall holes
Urgency: Planned -
Questions to ask on the call
Based on what the customer said and what is still missing.
Ask on the call
- How heavy is the new fixture, and does it need a brace?
- Should the patched wall be painted to match?
- Any other small jobs to add to the same visit?
- Is there parking near the front door?
-
What the photos can't confirm
So you know what to check when you see the job.
What the photos can't confirm
- The ceiling box rating behind the canopy
- What is inside the wall behind the holes
- The paint color and sheen
Urgent calls
Urgent calls
When a homeowner types words like these, the chat stops asking questions and points them to you right away.
- sparking
- burning smell
- got shocked
- gas smell
- burst pipe
- can't shut off the water
Shows the call card
A call button with your number, and a line to call 911 if anyone is in danger.
Alerts you
An email marked Possible emergency, with the customer's number when they gave it.
- Chat: Hi! I'm the automated intake assistant for Wynoochee Castor Home Repair. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
- Customer: The old light switch is sparking when I flip it.
Please call the team
This could be urgent. If anyone is in danger, or you see fire or smoke or smell gas, call 911 now. Otherwise please call Wynoochee Castor Home Repair right away at (555) 010-0137.
Call (555) 010-0137Wynoochee Castor Home Repair: possible emergency
Possible emergency
Quinn Albright reported a light switch sparking when used at 6:50 PM.
They were told to call you at (555) 010-0137. Their number is (555) 010-0111.
Call Quinn Albright Open the job report Powered by GKTech SolutionsBy the numbers
By the numbers
-
44 years
Median age of US homes in 2023, the oldest the housing stock has been on record.
Source: Harvard JCHS, Many Owners Cannot Afford to Maintain Aging Homes (July 2026)
-
$6,000
Average spent on improvements and maintenance in 2023 by owners of homes built before 1960.
Source: Harvard JCHS, Many Owners Cannot Afford to Maintain Aging Homes (July 2026)
-
1 in 4
Homeowners living in a home built before 1960 in 2023, about 22 million households.
Source: Harvard JCHS, Many Owners Cannot Afford to Maintain Aging Homes (July 2026)
FAQ
Questions owners ask
Something else on your mind? Ask us when you try the demo.
Will it work with my website?
Most likely. Job Intake is added to your site as a short script tag or a "Get a free estimate" button, and the chat opens on top of your page. If your website lets you add a snippet of code, it can run there. If you are not sure, we check it with you.
Who sees the price?
You do, first. The job report suggests a range from your own price list. The customer sees a price only after you tap Approve and send.
What if it's an emergency?
When a customer types words like sparking, burning smell, gas smell or burst pipe, the chat stops asking questions and shows a card with your phone number and a line to call 911 if anyone is in danger. You get an email marked Possible emergency, with their number when they gave it.
What does setup take?
We set it up with you: your service area, the questions for your trade, your price list and the inbox for job reports. On your website it is one script tag or button.
What happens to customer data?
Each business's requests are stored separately, and the details go only to that business. Photos are kept in private storage, and the link in each job report is signed and expires.
Live demo
Try it as a customer
Play the homeowner. The job report goes to your inbox, the way your customers' requests would reach you.
- 01Tell us where to send the report
- 02Answer as a homeowner on an example business site
- 03Open the job report in your email
Demo running
You're the homeowner now
Answer the way your customers would. When you send the request, the job report goes to your inbox.
- 01Describe a job, for example a new light fixture or a list of small repairs
- 02Add a photo or two from your phone
- 03Send it, then check your email
The demo is open
Check your inbox.
The job report for this demo is on its way to .
The request isn't sent yet.
The job report goes to after you tap Send to the team at the end of the chat.
You've run a few demos today. Come back tomorrow, or book a call and we'll walk you through it.
Example screens use fictional businesses and demo data.