Job IntakePainting

First estimate in minutes for painting jobs

Inside rooms, the outside of the house and cabinets. Homeowners answer a few questions on your website, day or night, and add photos. You get a job report by email.

Answers requests 24/7 on your website

Painter on a ladder working on a lavender clapboard house Hand rolling white paint over a wall Painter on a ladder patching a white house

On your website

What your customer sees

A homeowner taps "Get a free estimate" and the chat opens. It asks one question at a time and takes photos straight from the phone camera.

  • One question at a time, in plain words
  • Checks the ZIP code against your service area
  • Up to 5 photos per request
  • Day and night, weekends included
Cowlitz Vanessa PaintingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Cowlitz Vanessa Painting. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: We would like the living room and hallway painted, walls and trim.
  • Chat: Got it. What's the ZIP code where the work is?
  • Customer: 98031
  • Chat: Thanks, that's in the service area. Roughly when was the home built? Homes built before 1978 may have lead paint, which changes how the prep is done.
  • Customer: It was built in 1962.
  • Chat: Thanks. Have you picked colors yet, or would you like help choosing?
  • Chat: One note: homes built before 1978 may have lead paint. Please don't sand, scrape or strip the old paint yourself. Cowlitz Vanessa Painting uses EPA lead-safe work practices (the RRP rule) for prep on older homes.
Example Cowlitz Vanessa Painting, mid-conversation

Painting questions

The questions it asks for painting jobs

Each trade gets its own question set. These are the ones for painting work.

  1. 01

    What to paint

    Inside rooms, the outside of the house, cabinets, a deck or fence, or touch-ups

  2. 02

    Rooms and size

    Which rooms, roughly how big, and ceilings, trim or doors too

  3. 03

    The outside, from the ground

    Stories, siding type, and any peeling they can see without a ladder

  4. 04

    Cabinets

    How many doors and drawers, and the finish now

  5. 05

    When the home was built

    Before 1978 adds a lead paint note: no sanding or scraping by the homeowner

  6. 06

    Colors

    Picked already, or help choosing

  7. 07

    Timing

    As soon as possible, before an event or a move, or just planning

  8. 08

    ZIP code

    Checked against your service area before anything else

Photos

Photos it asks for

The chat asks for each photo by name, with a short tip. Customers can add up to 5.

  1. Empty room with gray walls and white trim, seen from the entry

    Each room from the doorway

    Walls, ceiling and trim in one shot; no need to move furniture

  2. Old house with peeling white paint

    Peeling or bare spots outside

    Taken from the ground and zoomed in; no ladders

  3. Kitchen with gray shaker cabinets and a white island

    Cabinets

    The whole kitchen or bath, and one door up close

The job report

What you get

A job report by email for every request, with the answers, the photos and a suggested range from your price list. The customer sees no price until you approve it.

Cowlitz Vanessa Painting · today 7:42 PMJob report

Living room and hallway walls and trim, home built in 1962

Urgency: Planned
Customer
Kai Lindgren
Phone
(555) 010-0123
ZIP
98031
Suggested from your price list:

$450 to $900

Matched: Inside rooms Approve and send to customer The customer sees nothing until you approve.
Example Owner job report, top of the page
  1. Urgency up top

    The job in one line, marked Planned or Emergency.

    Living room and hallway walls and trim, home built in 1962

    Urgency: Planned
  2. Questions to ask on the call

    Based on what the customer said and what is still missing.

    Ask on the call

    • Lead-safe prep: is any paint chipping or peeling now?
    • Ceilings too, or walls and trim only?
    • Colors picked, and the sheen for the trim?
    • Will furniture be moved out, or should we move it?
  3. What the photos can't confirm

    So you know what to check when you see the job.

    What the photos can't confirm

    • Whether the old paint contains lead (a test will tell)
    • Wall damage behind furniture
    • Exact square footage of trim

Urgent calls

Urgent calls

When a homeowner types words like these, the chat stops asking questions and points them to you right away.

  • dizzy from the fumes
  • trouble breathing
  • fell off the ladder
  • gas smell
  • on fire
  • Shows the call card

    A call button with your number, and a line to call 911 if anyone is in danger.

  • Alerts you

    An email marked Possible emergency, with the customer's number when they gave it.

Cowlitz Vanessa PaintingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Cowlitz Vanessa Painting. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: My wife is dizzy from the fumes after the crew left.

Please call the team

This could be urgent. If anyone is in danger, or you see fire or smoke or smell gas, call 911 now. Otherwise please call Cowlitz Vanessa Painting right away at (555) 010-0126.

Call (555) 010-0126
Example What the customer sees
Inbox

Cowlitz Vanessa Painting: possible emergency

Job Intake for Cowlitz Vanessa Paintingto me · 7:43 PM

Possible emergency

Robin Castellano reported someone dizzy from paint fumes at 5:40 PM.

They were told to call you at (555) 010-0126. Their number is (555) 010-0121.

Call Robin Castellano Open the job report Powered by GKTech Solutions
Example The alert you get

By the numbers

By the numbers

FAQ

Questions owners ask

Something else on your mind? Ask us when you try the demo.

Will it work with my website?

Most likely. Job Intake is added to your site as a short script tag or a "Get a free estimate" button, and the chat opens on top of your page. If your website lets you add a snippet of code, it can run there. If you are not sure, we check it with you.

Who sees the price?

You do, first. The job report suggests a range from your own price list. The customer sees a price only after you tap Approve and send.

What if it's an emergency?

When a customer types words like dizzy from the fumes or fell off the ladder, the chat stops asking questions and shows a card with your phone number and a line to call 911 if anyone is in danger. A home built before 1978 gets a fixed lead paint note in the chat, and the intake carries on.

What does setup take?

We set it up with you: your service area, the questions for your trade, your price list and the inbox for job reports. On your website it is one script tag or button.

What happens to customer data?

Each business's requests are stored separately, and the details go only to that business. Photos are kept in private storage, and the link in each job report is signed and expires.

Live demo

Try it as a customer

Play the homeowner. The job report goes to your inbox, the way your customers' requests would reach you.

  1. 01Tell us where to send the report
  2. 02Answer as a homeowner on an example business site
  3. 03Open the job report in your email

Your details

We use your details to send the report and follow up about Job Intake. Privacy policy.

Example screens use fictional businesses and demo data.

Try the demo