Job IntakeRemodeling

First estimate in minutes for remodeling jobs

Kitchens, baths, flooring, siding, windows, entry doors and decks. Homeowners answer a few questions on your website, day or night, and add photos. You get a job report by email.

Answers requests 24/7 on your website

Kitchen mid-remodel with the counters and range hood wrapped in plastic Finished white kitchen with an island and pendant lights Two-story house with gray lap siding over a stone base Open kitchen and living area with new light wood flooring

On your website

What your customer sees

A homeowner taps "Get a free estimate" and the chat opens. It asks one question at a time and takes photos straight from the phone camera.

  • One question at a time, in plain words
  • Checks the ZIP code against your service area
  • Up to 5 photos per request
  • Day and night, weekends included
Tinkham Rubus RemodelingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Tinkham Rubus Remodeling. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: We want to redo our hall bathroom. The tub is original and the tile is cracked.
  • Chat: Got it. What's the ZIP code where the work would be done?
  • Customer: 98059
  • Chat: Thanks, that's in the service area. Is this mostly a cosmetic update, like a new tub, tile and vanity, or would walls, plumbing or the layout change?
  • Customer: Same layout. New tub, tile, vanity and toilet. The house was built in 1978.
  • Chat: That helps. If you can, add a photo of the whole bathroom from the doorway and one of the tub and tile. You can add up to 5.
Example Tinkham Rubus Remodeling, mid-conversation

Remodeling questions

The questions it asks for remodeling jobs

Each trade gets its own question set. These are the ones for remodeling work.

  1. 01

    What needs doing

    A kitchen or bath, another room, flooring, siding, windows, a deck or a fence

  2. 02

    The room or area and its size

    Which room, or which side of the house, and about how big

  3. 03

    Cosmetic or a layout change

    New surfaces and fixtures, or moving walls, plumbing or the layout

  4. 04

    Details for that kind of job

    Flooring: square feet and the floor now. Siding, windows and entry doors: stories, material and how many. Decks and fences: size, height, and whether any boards or posts look damaged from the yard

  5. 05

    Age of the home

    A rough year is enough, for example built in the 1970s

  6. 06

    Permit and HOA

    Whether the homeowner knows of a permit, and any HOA or condo board approval to plan around

  7. 07

    Timing

    As soon as possible, in the next few months, or just planning

  8. 08

    ZIP code

    Checked against your service area before anything else

Photos

Photos it asks for

The chat asks for each photo by name, with a short tip. Customers can add up to 5.

  1. Kitchen with white cabinets, a range and an island, seen from the doorway

    The whole room from the doorway

    As it is now, with the area that will change in view

  2. Light wood plank floor in an open kitchen

    The floor now, up close

    Plus where it meets another floor or the stairs

  3. Blue lap siding and a brick chimney on a house

    Each side of the house from the ground

    Zoom in on damaged siding or windows instead of using a ladder

  4. Painted wood deck with railings on the back of a house, seen from the lawn

    The deck or fence from the yard

    Stairs, railings and any damaged boards, taken from the yard; stay off the deck if anything looks damaged

The job report

What you get

A job report by email for every request, with the answers, the photos and a suggested range from your price list. The customer sees no price until you approve it.

Tinkham Rubus Remodeling · today 7:42 PMJob report

Hall bathroom remodel, same layout, home built in 1978

Urgency: Planned
Customer
Drew Halvorsen
Phone
(555) 010-0192
ZIP
98059
Suggested from your price list:

$18,000 to $42,000

Matched: Bathroom remodel Approve and send to customer The customer sees nothing until you approve.
Example Owner job report, top of the page
  1. Urgency up top

    The job in one line, marked Planned or Emergency.

    Hall bathroom remodel, same layout, home built in 1978

    Urgency: Planned
  2. Questions to ask on the call

    Based on what the customer said and what is still missing.

    Ask on the call

    • Tub to tub, or would they consider a walk-in shower?
    • Have they picked tile, a vanity and fixtures yet?
    • Is there a second bathroom to use during the work?
    • Any permit or HOA timing to plan around?
  3. What the photos can't confirm

    So you know what to check when you see the job.

    What the photos can't confirm

    • Subfloor condition under the tub
    • Plumbing and venting inside the walls
    • Whether old finishes need lead-safe work

Urgent calls

Urgent calls

When a homeowner types words like these, the chat stops asking questions and points them to you right away.

  • gas smell
  • sparking
  • sagging ceiling
  • crack getting bigger
  • water through the ceiling
  • deck pulling away
  • railing gave way
  • Shows the call card

    A call button with your number, and a line to call 911 if anyone is in danger.

  • Alerts you

    An email marked Possible emergency, with the customer's number when they gave it.

Tinkham Rubus RemodelingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Tinkham Rubus Remodeling. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: The living room ceiling is sagging and water is pouring through it from the bathroom upstairs.

Please call the team

This could be urgent. If anyone is in danger, or you see fire or smoke or smell gas, call 911 now. Otherwise please call Tinkham Rubus Remodeling right away at (555) 010-0170.

Call (555) 010-0170
Example What the customer sees
Inbox

Tinkham Rubus Remodeling: possible emergency

Job Intake for Tinkham Rubus Remodelingto me · 7:43 PM

Possible emergency

Jamie Ortiz reported a sagging ceiling with water pouring through at 8:40 PM.

They were told to call you at (555) 010-0170. Their number is (555) 010-0184.

Call Jamie Ortiz Open the job report Powered by GKTech Solutions
Example The alert you get

By the numbers

By the numbers

FAQ

Questions owners ask

Something else on your mind? Ask us when you try the demo.

Will it work with my website?

Most likely. Job Intake is added to your site as a short script tag or a "Get a free estimate" button, and the chat opens on top of your page. If your website lets you add a snippet of code, it can run there. If you are not sure, we check it with you.

Who sees the price?

You do, first. The job report suggests a range from your own price list. The customer sees a price only after you tap Approve and send.

What if it's an emergency?

When a customer types words like gas smell, sagging ceiling or deck pulling away, the chat stops asking questions and shows a card with your phone number and a line to call 911 if anyone is in danger. You get an email marked Possible emergency, with their number when they gave it.

What does setup take?

We set it up with you: your service area, the questions for your trade, your price list and the inbox for job reports. On your website it is one script tag or button.

What happens to customer data?

Each business's requests are stored separately, and the details go only to that business. Photos are kept in private storage, and the link in each job report is signed and expires.

Live demo

Try it as a customer

Play the homeowner. The job report goes to your inbox, the way your customers' requests would reach you.

  1. 01Tell us where to send the report
  2. 02Answer as a homeowner on an example business site
  3. 03Open the job report in your email

Your details

We use your details to send the report and follow up about Job Intake. Privacy policy.

Example screens use fictional businesses and demo data.

Try the demo