GKTech Solutions

Job IntakeRoofing

First estimate in minutes for roofing jobs

Homeowners answer a few questions on your website, day or night, and add photos of the roof from the ground. You get a job report by email.

Try the demo See a sample job report

Answers requests 24/7 on your website

Worker at the edge of a roof on a house with siding Two roofers in safety harnesses on an asphalt shingle roof Roofer using a drill on asphalt shingles

On your website

What your customer sees

A homeowner taps "Get a free estimate" and the chat opens. It asks one question at a time and takes photos straight from the phone camera.

  • One question at a time, in plain words
  • Checks the ZIP code against your service area
  • Up to 5 photos per request
  • Day and night, weekends included
Dunnock Hill RoofingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Dunnock Hill Roofing. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: After the windstorm last week there's a brown stain on our bedroom ceiling, and a few shingles are in the yard.
  • Chat: Got it. What's the ZIP code where the work would be done?
  • Customer: 98208
  • Chat: Thanks, that's in the service area. Is the stain dry right now, or is it wet or dripping?
  • Customer: Dry right now, but it got bigger after the last rain.
  • Chat: That helps. If you can, add a photo of the roof from the yard and one of the ceiling stain. Please take them from the ground or inside and stay off the roof. You can add up to 5.
Example Dunnock Hill Roofing, mid-conversation

Roofing questions

The questions it asks for roofing jobs

Each trade gets its own question set. These are the ones for roofing work.

  1. 01

    What needs doing

    A leak, storm or wind damage, a new roof, moss or gutters

  2. 02

    Is water coming in right now

    Dripping inside means a fast callback and maybe a tarp

  3. 03

    Storm or wind damage

    Whether a storm caused it and on what date, for the report and any claim

  4. 04

    Insurance claim

    Filed, planning to file, or paying directly, so you can plan the paperwork

  5. 05

    Roof age and material

    Asphalt shingle, metal, cedar shake or flat, and a rough year it went on

  6. 06

    Stories and pitch

    One, two or three stories, and whether the roof looks flat, gentle or steep

  7. 07

    Timing

    As soon as possible, before the rainy season, or just planning

  8. 08

    ZIP code

    Checked against your service area before anything else

Photos

Photos it asks for

The chat asks for each photo by name, with a short tip. Customers can add up to 5.

  1. House with an asphalt shingle roof seen from the street

    The roof from the ground

    Stand back far enough to fit the whole side in one shot

  2. Close-up of a shingle roof with a patch of missing shingles

    The damaged area, zoomed in

    From the yard or a window; zoom in instead of climbing

  3. Brown water stain spreading along a drywall seam

    Ceiling or wall stains inside

    The stain plus the room around it

  4. Attic rafters and roof deck above fiberglass insulation

    The attic, if it’s easy to reach

    Stains or daylight on the underside of the roof, from the hatch

The job report

What you get

A job report by email for every request, with the answers, the photos and a suggested range from your price list. The customer sees no price until you approve it.

Dunnock Hill Roofing · today 7:42 PMJob report

Wind damage with missing shingles and a spreading ceiling stain

Urgency: Soon
Customer
Sam Okafor
Phone
(555) 010-0149
ZIP
98208
Suggested from your price list:

Needs a site visit

Matched: Storm or wind damage Approve and send to customer The customer sees nothing until you approve.
Example Owner job report, top of the page

  1. Urgency up top

    The job in one line, marked Planned or Emergency.

    Wind damage with missing shingles and a spreading ceiling stain

    Urgency: Soon

  2. Questions to ask on the call

    Based on what the customer said and what is still missing.

    Ask on the call

    • Have they opened an insurance claim, and is there an adjuster date?
    • About how old is the roof, and has it been repaired before?
    • Is the attic reachable to check the decking?
    • Do they want a temporary tarp before the next rain?

  3. What the photos can't confirm

    So you know what to check when you see the job.

    What the photos can't confirm

    • Decking condition under the shingles
    • Whether the damage is limited to one slope
    • Flashing and vent condition

Urgent calls

Urgent calls

When a homeowner types words like these, the chat stops asking questions and points them to you right away.

  • active leak
  • water coming in
  • ceiling dripping
  • ceiling sagging
  • tree on the roof
  • hole in the roof

  • Shows the call card

    A call button with your number, and a line to call 911 if anyone is in danger.

  • Alerts you

    An email marked Possible emergency, with the customer's number when they gave it.

Dunnock Hill RoofingFree estimate request
  • Chat: Hi! I'm the automated intake assistant for Dunnock Hill Roofing. I'll ask a few quick questions so the team has everything they need, then they'll get back to you. What do you need done?
  • Customer: A tree branch came through the roof and water is coming in.

Please call the team

This could be urgent. If anyone is in danger, or you see fire or smoke or smell gas, call 911 now. Otherwise please call Dunnock Hill Roofing right away at (555) 010-0135.

Call (555) 010-0135
Example What the customer sees
Inbox

Dunnock Hill Roofing: possible emergency

Job Intake for Dunnock Hill Roofingto me · 7:43 PM

Possible emergency

Morgan Ellery reported a tree branch through the roof with water coming in at 10:20 PM.

They were told to call you at (555) 010-0135. Their number is (555) 010-0181.

Call Morgan Ellery Open the job report Powered by GKTech Solutions
Example The alert you get

By the numbers

By the numbers

FAQ

Questions owners ask

Something else on your mind? Ask us when you try the demo.

Will it work with my website?

Most likely. Job Intake is added to your site as a short script tag or a "Get a free estimate" button, and the chat opens on top of your page. If your website lets you add a snippet of code, it can run there. If you are not sure, we check it with you.

Who sees the price?

You do, first. The job report suggests a range from your own price list. The customer sees a price only after you tap Approve and send.

What if it's an emergency?

When a customer types words like water coming in, ceiling dripping or tree on the roof, the chat stops asking questions and shows a card with your phone number and a line to call 911 if anyone is in danger. You get an email marked Possible emergency, with their number when they gave it.

What does setup take?

We set it up with you: your service area, the questions for your trade, your price list and the inbox for job reports. On your website it is one script tag or button.

What happens to customer data?

Each business's requests are stored separately, and the details go only to that business. Photos are kept in private storage, and the link in each job report is signed and expires.

Live demo

Try it as a customer

Play the homeowner. The job report goes to your inbox, the way your customers' requests would reach you.

  1. 01Tell us where to send the report
  2. 02Answer as a homeowner on an example business site
  3. 03Open the job report in your email

Your details

We use your details to send the report and follow up about Job Intake. Privacy policy.

Example screens use fictional businesses and demo data.

Try the demo